Frequently Asked Questions
Everything you need to know about your Teddy Swims order.
When will my order ship?
Standard orders are processed within 2-3 business days. Once shipped, you will receive a confirmation email with tracking information.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start a request.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide. Our apparel generally follows a standard unisex fit unless otherwise specified in the description.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my garments?
To preserve the quality of the prints and fabric, we recommend machine washing cold, inside out, and tumble drying on low heat.